Describe a time when you had to handle a difficult customer. How did you handle it?
It Customer Service Interview Questions
1,529 it customer service interview questions shared by candidates
What would be your approach to implementing service management to a green belt organisation?
I can't remember it word for word. Someone calls in and they are having trouble receiving emails on their cell phone. Yesterday was fine but today it stopped working. What would you do? Two others similar to that
How would I manage aggressive users.
Tell me about your faith journey.
They asked me some technical questions
Basic behavior questions
Why do you want to work with students? Experience in Helpdesk?
hypothetical disaster recovery scenario
Do I have experience in Service Now?
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