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It Customer Support Interview Questions
6,814 it customer support interview questions shared by candidates
Hiring Manager asked me for about how long I would stay in the company which was my passion in career to be Network Engineer.
He asked a few troubleshooting questions. 1. Why can't user connect to wifi? 2. How to get IP address?
Tech quesrions were really basic 1) what command do you use to see internet configs on a windows system 2) what external device can you use to connect a device to WiFi 3) what connectivity test can you perform from command line on a windows machine Basic stuff like that.
Why do you want to work for Lego?
Asking questions about my experience . Why I want to work for them.
Technically questions and issues troubleshooting
They asked me about my core skills that will help to perform my job.
They asked me about dealing with difficult users who could not get the help they wanted
They asked me about my previous experience as a technician and how I handle challenging service calls in the field.
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