It Desktop Support Engineer Interview Questions

881 it desktop support engineer interview questions shared by candidates

There were a set number of personal questions, regarding my previous experience and why my desire to embark on a career change, but also about me as a person; what I get up to outside of work, what makes me, me! There were then a number of more technical questions, certainly more generic technical IT questions, mixed in with more situational based questioning, such as prioritising different incidents / cases, what to do if I have exhausted my technical capability and who to seek guidance / support from. The question I most enjoyed was what kit would I take in a grab bag for an IT / AV setup at a conference - it really made me think about the bag of tricks that I'd bring along, but also how best to showcase Oxbotica in the best light!
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IT Support Engineer

Interviewed at Oxa

4.1
Aug 3, 2022

There were a set number of personal questions, regarding my previous experience and why my desire to embark on a career change, but also about me as a person; what I get up to outside of work, what makes me, me! There were then a number of more technical questions, certainly more generic technical IT questions, mixed in with more situational based questioning, such as prioritising different incidents / cases, what to do if I have exhausted my technical capability and who to seek guidance / support from. The question I most enjoyed was what kit would I take in a grab bag for an IT / AV setup at a conference - it really made me think about the bag of tricks that I'd bring along, but also how best to showcase Oxbotica in the best light!

Can you describe your experience with IT Support ? How would you troubleshoot OS issues? What is your experience with network troubleshooting? Have you worked with Active Directory? Can you explain its purpose and how you troubleshoot? How do you stay updated with the latest technology trends and developments?
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IT Support Engineer

Interviewed at N-able

4.1
Apr 27, 2024

Can you describe your experience with IT Support ? How would you troubleshoot OS issues? What is your experience with network troubleshooting? Have you worked with Active Directory? Can you explain its purpose and how you troubleshoot? How do you stay updated with the latest technology trends and developments?

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