There were a set number of personal questions, regarding my previous experience and why my desire to embark on a career change, but also about me as a person; what I get up to outside of work, what makes me, me! There were then a number of more technical questions, certainly more generic technical IT questions, mixed in with more situational based questioning, such as prioritising different incidents / cases, what to do if I have exhausted my technical capability and who to seek guidance / support from. The question I most enjoyed was what kit would I take in a grab bag for an IT / AV setup at a conference - it really made me think about the bag of tricks that I'd bring along, but also how best to showcase Oxbotica in the best light!
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
What have you worked for in your current company?
What would your previous boss say about you if we were to call him/her and ask about you?
Do you have any firewall experience?
Can you describe your experience with IT Support ? How would you troubleshoot OS issues? What is your experience with network troubleshooting? Have you worked with Active Directory? Can you explain its purpose and how you troubleshoot? How do you stay updated with the latest technology trends and developments?
Explain Secure Print How familiar are you with google box video/audio for conference rooms How comfortable are you with google suites
How do you build trust with your employees? How well are you with A/V? Do you prefer Linux, Windows or Mac?
"Tell me about a time upper management asked you to do something that didn't align with your values and how you handled it."
Tell us about your past experiences.
Had you heard about our company before applying.
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