Windows *Define DHCP and how it works. Networking *Define the OSI model and TCP/IP model; how many are in each? *Define ping and the protocol used for ping. *Define TCP and UDP; how they are different?
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
1 of the interview was with AV manager on basic AV questions. What is pixels? Difference between stereo and digital sound? What will you check when there is an echo when speaker talks? Video input cables.
Have you ever done remote work?
Tell me about a situation where you had to make a decision without management's approval.
You have an empty warehouse and you must deploy a new network with 100 AP and 50 printers, how you would design it, with unlimited budget?
Interaction with difficult customer and outcome
What is a challenging issue you had to resolve?
50% on subject relate to : Tell me about difficult situation/time management/unexpected situation specifically. lots of question on this about 10 questions. 30% technical question relate to Linux, scripting, Mac support and Networking relate to Cisco IOS 20% your self and Why Amazon. Tell me about yourself? Why Amazon? What you do on this situation (Website design of Amazon relate to quick and reliable service) What you have done different on last few years? Have you deal with difficult customer. what you think its difficult and how you handle? Any conflict with manager, why?
Difference between kill and killall?
What is keychain used in Mac OS?
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