How to update Group Policy? how do you troubleshoot email issues?
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
Overview of my previous roles. Overview of previous systems used. Dealing with users in difficult situations. Describe projects I've done in the past.
What are you're strong sites?
didnt get any updates to attend that interview.
introduce yourself. tell us what is your day to day work
Quite basic IT related questions
Data Centre experience, Hardware, Roaming profiles and bulk creativity of accounts on AD.
How will you deal with the it support tickets
4 scenarios of IT support technical questions. 1. Something to do with logging errors at random time of the night. So error occurs at 12 and then at 2 and what would u suggest or do to help the customer. 2. In the log list whenever someone tries to open the details of the error the item below the clicked item is selected and opened. 3. Client is facing issues(slow loading) with http clients launching the initial launch page whereas the clients on site are working fine its just with the clients PC which uses http. (something along these lines.) 4. Customer has recently bought some new licenses for the software they use in their plant. The software on launch isnt getting the data from the PLCs (which could be like many and all over the plants) the user rather then getting the appropriate data is receiving “#COMS”. What are some of the ways you go about resolving this or what could be causing this. The scenarios mentioned above are in no way the exact and full scenarios presented in the interview. The scenarios also included diagrams for interviewees to assess and help. These are as good as my memory can recall.
Tell me about yourself and why you want to work for this company?
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