It Desktop Support Engineer Interview Questions

881 it desktop support engineer interview questions shared by candidates

Why are you looking for another Job? What is DNS, DHCP, SMTP, SAML, RAID ect... How would you setup a firewall? Specific questions around Cisco & FortiGate Firewalls? When would you use a gantt chart during a project? Specifically to go through step by step every single thing you would to if you wanted to migrate a sever with 10 virtual machines to Azure. What do you like to do in your spare time?
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IT Support Engineer

Interviewed at Mansys

3.3
Oct 3, 2023

Why are you looking for another Job? What is DNS, DHCP, SMTP, SAML, RAID ect... How would you setup a firewall? Specific questions around Cisco & FortiGate Firewalls? When would you use a gantt chart during a project? Specifically to go through step by step every single thing you would to if you wanted to migrate a sever with 10 virtual machines to Azure. What do you like to do in your spare time?

It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.
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IT Support Engineer

Interviewed at Qatar Petroleum

4.3
Sep 17, 2019

It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.

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Glassdoor has 881 interview questions and reports from It desktop support engineer interviews. Prepare for your interview. Get hired. Love your job.