What is the most complex IT situation you handled?
It Desktop Support Engineer Interview Questions
881 it desktop support engineer interview questions shared by candidates
IT folks need to know their core basics and able to explain how things work
What is one thing your previous employer would say is your weakness?
OSI model; subnetting and virtualisation concepts
Q: Tell me the port of SMTP?
What are the potential causes of the Blue Screen of Death (BSOD) in Windows?
Why are you looking for another Job? What is DNS, DHCP, SMTP, SAML, RAID ect... How would you setup a firewall? Specific questions around Cisco & FortiGate Firewalls? When would you use a gantt chart during a project? Specifically to go through step by step every single thing you would to if you wanted to migrate a sever with 10 virtual machines to Azure. What do you like to do in your spare time?
It was for IT Service management ITIL based profile. Few of major questions were like 1. What is major KPI of problem and Incident management? 2. What is 5 Why 3. Should we outsource Helpdesk process 4. Should Problem management work under Helpdesk 5. What is the latest CPU processor in the market 6. Prepare and send assessment on printer upgrade. 7.
HR: What do you believe are your strong points, and what are the weak ones?
In the middle of the interview, he suddenly asked me an out-of-context question: is it true that due to the warm climate where you live, cars don't erode and lasts longer? I guess he was trying to break the ice
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