Q: Tell me about a time you had to deal with a customer who was not very tech savvy
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
Name a project you was involved in
I was given a few scenarios and was asked to explain how I would resolve them.
How soon can you start
The questions are mainly asked to test your experience troubleshooting common IT issues.
What is your biggest weakness?
How do you manage 300 windows desktops
They asked me to describe a specific time I faced a major challenge with a team member and how I resolved it to ensure the best patient outcome
Asked for any information about the company that you are aware of - looking for you to have done some background on the company etc
If you needed to reconfigure a computer monitor, what would be the process to do it?
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