Customer service scenario questions, very straightforward.
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
What to do when a client is frustrated about the issue?
Q.5 ) what do you type before starting a formula in Excel? Multiple answers tick question?
Talk about your experience with technologies that will be used in the job.
You are switching careers, why did you choose IT? What is an IP address? What is a server? How would help someone who cannot get to a particular webpage?
simple questions based upon networking,os,internet etc.
Tell us about your work experience. Minimal technical questions.
What are the usual BAU tasks you did for the previous role?
1. PING command used for? 2. what is DNS? 3. what is DHCP and uses? 4. about IP addresses? 5. few Linux command uses -bash -ls -cat -grep
How do you handle rude customer?
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