This is a Christian company with Christian morals.
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
If the position was split into two roles, one being a more technical hands on and the other more of a management role, which would I choose?
Getting to know you.
What is DNS in laymen's terms?
If I was comfortable with the pay rate, what platforms did I have experience in, am I comfortable with learning all sorts of new applications that are client-specific?
Difficult situation and your outcome
If you don't know the answer to a question what is your approach?
Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?
The questions were all reasonable and not difficult. The company's main concern was how you would react to difficult staff members.
A man is found dead in the middle of a field with nothing but a basket, in asking 20 questions or less find out how he died
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