There were several questions about technical issues and how to resolve them, and questions about hypothetical scenarios that crop up on a regular basis when working IT help desk. Essentially, the interview was geared towards seeing how I would perform as a part of the team.
Had to fill out an extensive personality assessment. (not really a question, but it was interesting)
Tell me about yourself? What do you have experience in?
What was a specific time that you worked under pressure? How did you handle the situation?
If I told you I need you to go and deploy Windows OS on multiple computers and I need a time frame, how would you go about that?
Whether the type of jobs I worked in was public or private.
A linux system where USB is not functioning and GUI does not start, fix that in 3 hours.
Tell me about yourself, your work experience, experience with sharepoint, MS Office Suite, coding language preference, etc...
They mostly wanted to know about experience in customer service.
Mainly about network stuff if you applied for a IT Support or IT Service Desk position what is the difference between switch and modem?
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