Your basic IT questions. Have questions prepared to ask as well.
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
General questions about yourself Troubleshoot a monitor with no display
Five things that I had learned in the last year.
Basic IT things that are common knowledge
They asked for a brief self-introduction, details about my past experience, especially any work with Excel, and a few behavioral questions like how I handle stressful situations or resolve technical issues under pressure.
Fairly standard stuff. Tell me about your last role, etc.
self introduction, expected salary, personal commitment
Describe a situation when you dealt with difficult customer.
Agents are not consistently hitting billable hour targets and service desk tickets are backlogged. What would be your approach for addressing these issues?
In my [the hiring manager's] position, what changes would you make to my team?
Viewing 671 - 680 interview questions