Self-introduction Explanation of a college project Speaking on a given topic for 2 minutes Discussing and explaining new technologies
It Help Desk Technician Interview Questions
292 it help desk technician interview questions shared by candidates
What are the seven layers of the OSI model
Tell me about a time you had to meet a deadline.
What is your greatest acheivement?
What is DNS? What is TCP? Printer troubleshooting scenario. Email Phishing scenario.
Technical questions about basic workstation and network knowledge. Also experience with working and dealing with people.
- Basic computer and internet related questions are asked. - Different theoretical situations are presented to gauge how the interviewee would handle them. - Nothing very memorable. No experience required.
What you know about IT
They will ask about your previous job and your role in that job, and if you have any experience with tech related issues, are you tech savvy? and how do you handle certain type of situation that deal with multiple people, who to help first depending on their status or who came first
What is DNS? Explain how it works.
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