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It Help Desk Technician Interview Questions
292 it help desk technician interview questions shared by candidates
How would you handle an irate customer
Have you worked with Perforce
Define network protocols, OSI model, and mock troubleshooting.
What separates you from other candidates apply for this role ?
Asked me how I would handle structure criticism? I simply stated " I consider it a learn opportunity." I hope they like my answer.
Technical questions. Difficult situations with a customer. What ticketing systems have you used.
Technical questions. Difficult situations with a customer. What ticketing systems have you used.
What do you do when you exhaust all troubleshooting options?
Nothing special, they wanted more experience. Even though they saw my resume.
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