How do you handle an angry customer?
It Help Desk Technician Interview Questions
292 it help desk technician interview questions shared by candidates
Questions were repeated for second recruiter, total waste of time as job was offered when skills, experience, and requirements were matched 100%, gave bogus excuses
What do you like to do in your spare time?
How would you handle a difficult customer or staff member?
What does DNS stand for?
How to resolve specific issues on a workstation.
What protocol does the Internet use ...?
What is Active directory
If hired, how would you apply your degree (M. Ed in Instructional Technology) as an IT Helpdesk Technician?
Are you flexible ?
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