What are you IT skills as related to this particular software?
It Helpdesk Analyst Interview Questions
6,575 it helpdesk analyst interview questions shared by candidates
What is your experience like?
What commands would you use to diagnose a network issue? (windows)
Most questions were normal. They did ask a curve ball question which said to give an example of how you stand up for diversity in the workplace.
Tell us about a time when you had to enforce a decision that wasn't popular with other team members.
Role play
What is your last experience
What are your experiences working in the IT background?
What do you do when you get overwhelmed?
What is your attitude toward phone support?
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