A few technical questions to gauge knowledge. A lot of questions to see if you are fit for the Tide culture And some questions based of your CV
It Helpdesk Analyst Interview Questions
6,584 it helpdesk analyst interview questions shared by candidates
Why Charles River?
Practical approch that works between time qualty and cost
Lots of STAR behavioral questions; how did you handle a difficult customer, how did you handle multiple competing projects and timelines, how do you stay current in your field (this one was a surprise and tripped me up).
What is your salary expectation?
why do you want to work here
How would you handle multiple spreadsheets of data, each spreadsheet having different data and you want to tell the difference between each spreadsheet?
How do you solve issues in general?
Asking a lot of questions and write exam for any possible technical aspects.
Why do you want to work here?
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