Technical areas based on Windows / O365 / ITIL areas / Customer service and general experience. Nothing unexpected but also detailed. they gave me plenty of opportunity to ask questions / understand the role
It Helpdesk Analyst Interview Questions
6,585 it helpdesk analyst interview questions shared by candidates
What experience do you have with helpdesk?
Asked about my prior experience, and we talked about the company and dept maturity overall.
What is your strongest? And weakness?
Why do you want to join us?
tell me about yourself? brief about hobbies? about your college days? what you know about service desk?
what types of project management software have you worked with?
would you be willing to relocate?
About Resume
how will you handle an aggressive client?
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