usual, technical
It Helpdesk Support Interview Questions
6,818 it helpdesk support interview questions shared by candidates
Since I didn't make it past the basic HR phone screen, not much insight I can give here. Have a copy of your resume handy as they'll want to talk through your work history.
Are you familiar with Group Policy, Active Directory and Domain networks?
How do you see yourself in five years?
They asked me lotsa questions and tested me on my skills which apparently i passed with flying colors. but no calls from them
How I would be a good asset to the team
Can you handle this all kind of job responsiblity for the IT support?
How would you handle a difficult customer?
Have you provided Apple/macOS support?
Describe how I would handle a situation where there was too many help requests for me to do at once
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