Asked alot of technical questions but nothing you wouldn't learn from earning an A+ cert.
It Helpdesk Support Interview Questions
6,813 it helpdesk support interview questions shared by candidates
What makes you a great fit for this type of work? - Also I think this is where they introduced that they have 3 different departments and which one would could see yourself in. Basically it was support, a more analytical role, or Consulting and planning for larger shifts
Share about your work experience, most significant positions and what you did for them?
The very first question they asked was "What was high school like for you?" instead of asking about my experience and skills.
Can you please share about yourself, about high school, after high school and how you felt about that time
Have you worked with VOIP?
If you didn't know how to address a computer issue where would you look for the answer or help?
Tell me why there was a gap in your resume.
Basic behavioral customer service questions
How would you troubleshoot this issue
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