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It Helpdesk Support Interview Questions
6,816 it helpdesk support interview questions shared by candidates
Explain VLAN
Tell me about a time.....
What have you learnt recently?
How you replace motherboard of computer?
Any dektop computer which was difficult to disassemble?
What is OSI model layers?
If the computer goes to black screen then what are the troubleshooting steps?
How would you deal with a difficult customer? I don't want broad strategies, I want a VERY specific time you have dealt with this (from the hundreds, if not thousands of times) in the past.
Background experience and why would you be a good fit
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