"Tell me about a time when you had to explain to someone how to troubleshoot a problem and what did you to help them understand?
It Helpdesk Technician Interview Questions
2,429 it helpdesk technician interview questions shared by candidates
What is your best attribute?
What is your favorite OS and why?
what experience do you have with troubleshooting? How about Microsoft Office? Have you dealt with a ticketing system before? Have you done remote support before? Describe a time you had to deal with a difficult customer and how did you handle the situation? Biggest strength? Biggest weakness?
There really weren't any difficult questions, and I really feel like anyone who can use computers comfortably would be qualified for the job.
Tell us about yourself, What is the company mission? Are you able to resume soon can you work in any state?
Abilities to work on computers, comfortable with software,
Plan de maintenance Informatique et réseau
basic knowledge concerning MS Office 365, Windows OS, Outlook, active directory, web servers, TCP/IP etc.
What happens when a computer is turned off?
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