Tell us about your self Tell us about your networking/technical experience? If you faced a personal/work challenge, how did you overcome it? What has been your most rewarding experience?
It Helpdesk Technician Interview Questions
2,428 it helpdesk technician interview questions shared by candidates
Q: Tell us about yourself? Q: Describe your networking/IT experience? Q: What is a challenge that you faced and resolved? (business or personal) Q: What is a rewarding experience you faced? (business or personal) Q: Have you built a computer before?
They asked about my customer service skills and what degree I was pursuing. Also they asked what how far into my education I was and what classes I had taken to date.
Describe a instance where you were required to go above and beyond to offer support to a customer.
Mostly customer service questions.
Tell us more about yourself
basic level IT questions about Mac, networks etc
Do you know the 568A standard? Do you know how to add users to a domain? How would you prioritize trouble tickets? More stuff like that.
What could you bring to the company
Describe a time that you faced a problem.
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