Recruiter's screen was pretty surface-level, asking about experience. The case study was a set of 'example' tickets and a Q3 roadmap that highlighted real problems that can be seen externally, leading me to question how much they were fake examples versus real tickets. Tickets demonstrated an extremely hostile attitude from IT towards staff which would result in a pretty damaged relationship between the department and those it supports.
They asked Object-oriented design patterns.
Why do you want to work for the company?
If someone had an issue connecting to the internet, how might you diagnose and solve the issue
Explain your technical skills that are relevant to this role and how you have applied them .
what's your plan for the next few years
How i have assisted people remotely
If someone called in and said their Outlook wasnt working what would you do?
Tell me about a time when you failed
mainly technical questions and what have you done in previous jobs
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