Questions were all about how you are as a person. It's a role that is all about your soft skills. Maybe now they ask a bit about your troubleshooting experience and what you look to be as an actual career.
It Service Desk Analyst Interview Questions
441 it service desk analyst interview questions shared by candidates
Tell me about yourself? and what you love about IT.
What is Customer Service for you?
What is the most hard situation you experienced in your past employments?
You have a Director on the phone with a high priority issue, a report due by your manager, and an email that just came in which needs your attention. What do you do?
Do you have windows experience?
What is the overall speed of an ethernet cable?
Why should we hire u?
The questions were all reasonable and not difficult. The company's main concern was how you would react to difficult staff members.
What are you're good at?
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