- Do you know how to use AD - How do you troubleshoot an issue in O365 - Explain a situation where you have caused an issue and how did you resolve it - How do you troubleshoot an issue in Outlook - There is a really frustrated person on the line having an issue that has been going on for days and no one else has helped him/her, how will you treat that person with the white glove (excellent customer service)
It Service Desk Interview Questions
1,701 it service desk interview questions shared by candidates
They asked a lot about certain stress scenarios I had at my current job
What operating systems are you familiar with?
Sobre mi experiencia, mis estudios y también sobre la expectativa que tengo de aquí a 5 años
P: considerarías un traslado a otro pais?
Tell me about yourself. ... Why should we hire you? ... What is your greatest strength? ... What is your greatest weakness? ... Why do you want to leave (or have left) your current job? ... What are your salary expectations? ... Why do you want this job? ... How do you handle stress and pressure?
Past job experience and how it relates to their current open position
why you apply for this job? what is your strength?
What can you tell me about yourself
No difficult or unexpected questions asked. They seem to want alot of questions from you and seems you sould maybe re-asks the same questions for each interview as my answers from the interview before did not get moved up the ladder.
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