Fundamental OOP questions and various data structures
It Support Analyst Interview Questions
6,581 it support analyst interview questions shared by candidates
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Tell us what you like about your current role?
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Microsoft 365 ecosystem Identity / Access / Privilege control Document lifecycle & governance Automation (Power Automate) Reporting (Power BI) Database backends (Oracle + SQL Server) Process alignment (ITIL)
Tell me about a time that you had to review several proposals and make a recommendation. What factors did you consider in your analysis?
How would you handle push back from a teammate?
Tell me about a very hard decision which challenged your ethics.
Tell about the OSI layer Also there was in person interview preHO is organised by company manager meeting was there before joining
The interview process for a Service Desk or IT Support position usually involves several stages designed to assess technical skills, problem-solving abilities, customer service orientation, and cultural fit. Here’s a typical outline of what you might expect: 1. Initial Screening (HR Round) Purpose: HR will screen your resume and conduct a short interview to discuss your background, availability, and expectations. Questions: General questions about your work experience, motivation, and understanding of the role. Focus: Communication skills, attitude, and basic understanding of customer service. 2. Technical Interview (Technical Round) Purpose: To evaluate your technical knowledge and problem-solving abilities specific to service desk duties. **Typical Topics
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