One time trying to get a job working at the capital in MT was (before I was trained on it) was I was told to take 5 computers on the work bench and install cards and network them together. Due to lack of knowledge on the subject matter I of course failed. This has been many, many years ago before I received IT training.
What do you believe is the most important aspect of customer service within the IT environment?
What is the most important aspect of customer service within the IT field?
Name a technical challenge you faced and how you overcame it.
Comment on bigger challenge you've had and what was the solution?
Explain the gap on your resume.
What do you do to handle unexpected situations? - makes you think from the cuff.
Describe a situation at your former workplace where you and another employee had conflict and how did you resolve it?
Technology related questions and Domain Specific Questions
How do you add value to our company?
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