It Tech Support Interview Questions

6,813 it tech support interview questions shared by candidates

What operating systems are you familiar with and have experience supporting? Can you explain the steps to troubleshoot a network connectivity issue? Have you worked with any ticketing systems or IT service management tools? Which ones? Can you describe your experience with Active Directory and user account management?
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IT Support Engineer

Interviewed at Universiti Pendidikan Sultan Idris

3.6
May 28, 2023

What operating systems are you familiar with and have experience supporting? Can you explain the steps to troubleshoot a network connectivity issue? Have you worked with any ticketing systems or IT service management tools? Which ones? Can you describe your experience with Active Directory and user account management?

What type of certifications/education you had in the information/systems fields and if I could work alone. Was I able to handle situations on my own and if I ran into a problem, could I figure it out or would I have to depend on another IT professional to walk me through a situation.
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IT Support Specialist

Interviewed at Semmes, Bowen & Semmes

3.6
Aug 6, 2015

What type of certifications/education you had in the information/systems fields and if I could work alone. Was I able to handle situations on my own and if I ran into a problem, could I figure it out or would I have to depend on another IT professional to walk me through a situation.

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