They mostly use Microsoft products here so be ready to answer some Microsoft Office questions, Teams and Azure.
It Tech Support Interview Questions
6,826 it tech support interview questions shared by candidates
In your opinion, what are five skills that you possess that attribute to your troubleshooting capabilities? How have you used these skills in past to achieve positive outcomes?
Tell us about a time when you had too many things to do, and they all had competing priorities. What did you do to handle the situation and how did you prioritse your workload?
Asked about my experience with MS Office & the normal "tell me about a time when..." questions. Nothing difficult.
Technical skills, and technical test
What is a good day in the office for you?
Who would you build relationship with first if you were to join this role?
Discussion of my previous experiences with software development and description of my own challenging projects and how I resolved them
tech questions like mostly about Office 365 and Azure AD
do you a pre-experience/knowledge of online learning systems?
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