Strength and Weakness and personality
It Tech Support Interview Questions
6,817 it tech support interview questions shared by candidates
What was my previous experience with azure?
How to update Group Policy? how do you troubleshoot email issues?
What are your plans for the next year
test and then face to face interview q about the game
1. GD 2. Technical round 3.managerial round 4.HR round
Tell us about a time you handled a difficult situation
Salary expectations Experience Notice period
What steps would you take to troubleshoot a user's issue with their computer not starting? Can you describe your experience with desktop operating systems like Microsoft and Mac OS X? How have you used diagnostic utilities in your previous roles? Can you give an example of a problem you solved using these tools? Suppose a user is unable to access a particular application on their system. How would you go about diagnosing and fixing the issue? Describe a situation where you had to install or upgrade software on a user's computer. What steps did you take to ensure the process was successful? Can you talk about your experience with creating file backups and configuring systems and applications? Have you ever had to escalate a problem to a more experienced technician? How did you decide it was necessary? How do you ensure a problem has been adequately resolved after applying a fix?
Tell me how you discover and prevent IT issue trends
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