They wanted to know if I knew about what the company actually did.
It Technical Support Analyst Interview Questions
454 it technical support analyst interview questions shared by candidates
In the first interview, it was online where a manager and HR person asks behavioural questions, such as tell me a time where you faced to a difficult situation and how do you resolved, how to cope with stress and etc
What is your favorite thing to do outside of work.
More customer service related questions
The primary focus of the interview was on exploring my past experiences in detail and understanding my future career interests within the IT support field. However, one specific question particularly caught my attention: "What would you like to achieve or have in the near future?"
Knowledge of active directory and what experience do you have with it
He asked a few troubleshooting questions. 1. Why can't user connect to wifi? 2. How to get IP address?
They asked me about my previous experience as a technician and how I handle challenging service calls in the field.
How would I handle an irate customer calling about an IT issue?
How much money do you expect to make? Why do you think this is a god care for you?
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