Please describe your experience in customer service and sales
It Technical Support Interview Questions
6,818 it technical support interview questions shared by candidates
Interviewer asked lot of question.
Your background and responsibilities What is CCTV and how it works Company background How do you deal in irate customers many more, make sure you are prepared and you have super excellent communications.
questions that seemed like they were to trip you up, but got full marks subnetting binary vb script networking
Discovery - obtaining relevant information about the job to see whether I fit as a potential candidate. Questions were asked around my previous experience and the potential relevancy to Onfido's current tool set. Interviews - several interviews were conducted with potential team, HR and senior management. Questions were based around relevancy of previous experience, tools used, cultural fit and expectations. Feedback - finally another meeting was arranged to discuss feedback of interviews conducted previously, my feedback and thoughts and company feedback and thoughts. Offer - finally once successful in the process I was offered a job and accepted immediately!
They asked me various technical questions relating to troubleshooting issues, like how to setup scan to email
Explain the difference between an ISP, Router, and Modem.
How might a wall or different types of walls affect wireless signals?
They mainly asked about SQL in theory and application
Give me an example of a time when you had to step up and take ownership of a problem to solve it.
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