1. First interview general information about both sides. 2. Second interview was technical and with the team, and most questions were about IT general support and to solve some issues in a virtual box. 3. Third interview was with the CEO and he talk more about the company and had a question about a real life situation as he need to figure out how would you think and solve issues. 4. Fourth interview was with the head of IT, and he will ask more technical questions then he will give you more information about the job and what is expected from you to do.
It Technical Support Specialist Interview Questions
1,496 it technical support specialist interview questions shared by candidates
How would you begin troubleshooting a PC which cannot conenct to the network.
I can't remember the questions, but standard and nothing unusual.
Tell me about yourslef . Interest
My experience and behavioral questions when dealing with clients.
Asked me questions about basic troubleshooting.
What experience do you have?
Can you describe a time when you considered bending the rules to get something accomplished?
General IT questions? Previous Role questions
How do you handle frustrated customers?
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