It Technical Support Specialist Interview Questions

1,494 it technical support specialist interview questions shared by candidates

How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue
avatar

IT SUPPORT SPECIALIST

Interviewed at University of Illinois Chicago

4.1
Apr 4, 2016

How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue

Viewing 41 - 50 interview questions

Glassdoor has 1,494 interview questions and reports from It technical support specialist interviews. Prepare for your interview. Get hired. Love your job.