Describe a time you were face with a difficult task and how you overcame it.
It Technical Support Specialist Interview Questions
1,494 it technical support specialist interview questions shared by candidates
Asked the most basic questions, such as how to extend your display.
Why are you no longer at your former job
They asked me a lot about my previous experience since I haven't had support experience.
IQ ,Diagrams ,Technical questions ,core networking ,Linux ,Wireless,Security,Scripting,Windows
What is dhcp, dns, port number , linux
You walk to a users desk to troubleshoot a monitor issue. it keeps saying ' no input detected'. The user has 2 monitors. How would you troubleshoot.
What is AD, Laserjet printer, .ost file, pst file, shadow doc, situational questions like how do you handle a situation when HR tells you to recover a legal file, then a user on the floor calls stating their printer is down and affecting production and the CEO needs your help, who would you attend to 1st and why.
The first technical was basic network fundamentals like DNS, DHCP, VPN,IP Address, OSI layer, UDP & TCP, some windows OS question and System administration question.
A name and C-Name records
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