Key Account Coordinator Interview Questions

4,994 key account coordinator interview questions shared by candidates

How you do you respond to gossip? Are you able to work with people that you don't like? There were a series of standard interview questions regarding previous experience, my idea of good customer service, and selling techniques.
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Key Holder

Interviewed at francesca's

3.4
Apr 10, 2015

How you do you respond to gossip? Are you able to work with people that you don't like? There were a series of standard interview questions regarding previous experience, my idea of good customer service, and selling techniques.

I can say many, start from recruiting the employee. While interviewing the candidate, HR ( India) had given the wrong information about the sales incentive policy, and there was no desirable salary hike. When I asked HR-India, he told me that don't worry of salary, we will have good incentive schemes in place you would get good amount of incentive. Global incentive structure applicable to all employees. As a sales professional, I always work in such a way that brings a good amount of sales ( protecting existing business and adding a lot of new development projects) and ultimately would get the benefit of an incentive/bonus. I have spent more than 3 years, but I never get any incentive as they mentioned even though we achieved our budget/target ( more than 100%). Totally trash, no line manager support to get the benefits of the employee, never ever talk about MBO and how to get incentive/bonus as HR mentioned. When I asked HR India, he told me to speak with the line manager, the line manager never look into that. There is completely political drama here and there. When we talk about other HR policies, I can say very poor and negligible. As an employee of Datwyler, we can't expect any such good policies or benefits. It's a total political driven company, we can't get such a good career if we continue with Datwyler. When I talk about employee exit policy, I have never ever seen such type of unethical/very bad exit policy. They have taken an advantage and behave very rudely while exiting. They didn't ask me notice period, decided themself last working day. It was such a ruthless end. I never recommend anybody join such a poor management team( India).
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Key Account Manager

Interviewed at Datwyler Holding

3.5
May 20, 2022

I can say many, start from recruiting the employee. While interviewing the candidate, HR ( India) had given the wrong information about the sales incentive policy, and there was no desirable salary hike. When I asked HR-India, he told me that don't worry of salary, we will have good incentive schemes in place you would get good amount of incentive. Global incentive structure applicable to all employees. As a sales professional, I always work in such a way that brings a good amount of sales ( protecting existing business and adding a lot of new development projects) and ultimately would get the benefit of an incentive/bonus. I have spent more than 3 years, but I never get any incentive as they mentioned even though we achieved our budget/target ( more than 100%). Totally trash, no line manager support to get the benefits of the employee, never ever talk about MBO and how to get incentive/bonus as HR mentioned. When I asked HR India, he told me to speak with the line manager, the line manager never look into that. There is completely political drama here and there. When we talk about other HR policies, I can say very poor and negligible. As an employee of Datwyler, we can't expect any such good policies or benefits. It's a total political driven company, we can't get such a good career if we continue with Datwyler. When I talk about employee exit policy, I have never ever seen such type of unethical/very bad exit policy. They have taken an advantage and behave very rudely while exiting. They didn't ask me notice period, decided themself last working day. It was such a ruthless end. I never recommend anybody join such a poor management team( India).

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