Lead Patient Account Representative Interview Questions

4,067 lead patient account representative interview questions shared by candidates

During the phone interview, I was surprised when I was asked about what skills do I have. And during the in person interview, was asked if there was a time when I disagreed with someone of authority and what did I do about it.
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PSA/Patient Safety Assistant

Interviewed at CoxHealth

3.8
Sep 8, 2014

During the phone interview, I was surprised when I was asked about what skills do I have. And during the in person interview, was asked if there was a time when I disagreed with someone of authority and what did I do about it.

Will you work for $6.90 an hour? This was a tricky question bc with shift differential of $1.00, it put you above minimum wage, but made a strange rule that we could never work day shift because they'd be paying less than minimum wage, which is illegal. My coworkers and I enjoyed patient care, and thought the job was important enough to work for peanuts. (Many employees and managers commented that they believed the job should be volunteer only, and resented the paid staff, however, when they tried volunteers they found they left quickly the first time they were attacked by a patient. The Security Guards are quick, but injuries are part of the job.)
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Patient Safety Assistant

Interviewed at CoxHealth

3.8
Feb 15, 2013

Will you work for $6.90 an hour? This was a tricky question bc with shift differential of $1.00, it put you above minimum wage, but made a strange rule that we could never work day shift because they'd be paying less than minimum wage, which is illegal. My coworkers and I enjoyed patient care, and thought the job was important enough to work for peanuts. (Many employees and managers commented that they believed the job should be volunteer only, and resented the paid staff, however, when they tried volunteers they found they left quickly the first time they were attacked by a patient. The Security Guards are quick, but injuries are part of the job.)

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