What duties you currently perform in your position?
Lead Patient Account Representative Interview Questions
4,067 lead patient account representative interview questions shared by candidates
What are your strengths and weaknesses ? Describe a time where you where faced with a challenge?
Asking for examples of dealing with difficult patients in the past and how you handled it. Also how your previous or current supervisor would rate your attendance and why you were looking to leave your current position. And of course they asked about relative experience.
What is your greatest wekanedd
what are my future career goals
The questions weren't really hard but it was more so a meet and greet type thing. They asked general questions and really just wanted to get a fill for who you are. I will say the Caucasian gentlemen was very pleasant while the African American lady was very straightforward and not so nice; she came off kind of snobby. During my interview, she says oh did I cover everything I'm not sure I've interviewed about 20 people. I thought that was not cool being that I was already nervous.
name one time you dealt with a difficult patient or family.
How have you dealt with an unhappy supervisor.
Usual, like how to defuse the situation. What was a difficult issue you were in and how did you turn it around
Name a time were you had a mistake and had to fix it?
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