Was there a time that you had an irate customer, and what did you do to resolve the concern?
Lead Teller Interview Questions
7,726 lead teller interview questions shared by candidates
What do you know about LCCU?
describe a time when you had to serve/help a difficult or angry customer?
Whats your strongest trait
Questions mostly focused on experience working in customer service, integrity and style of communication. They make it a point to let tellers know that they are the face of the credit union and it is their responsibility to make customers feel at ease.
What made you select us?
Questions mainly focused on my previous work experiences, cash handling experiences, pros and cons of my work ethic.
Walk me through your resume.
What do you think the most important of customer service
Name a time you had to deal with a difficult customer. What did you do and how did the situation turn out
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