Why would you be a great addition to our PNC team?
Lead Teller Interview Questions
12,874 lead teller interview questions shared by candidates
Give an example of a time you and a customer had a miscommunication that you had to resolve.
What are some of your core values?
Was there a time you ever went out of your way to help a customer? When? What did you do?
Describe a time that you had a project, and it didn't end well? Or you didn't finish it on time?
Are you able to stand on your feet for more than 8 hours?
The questions mostly revolved around customer service experience or why you wanted to work for PNC as opposed to other institutions, such as "Describe a time where you went above and beyond for the customer."
Why do you want to work for our bank versus other banks?
5 Questions were asked - 1. Tell us about yourself, what you know about PNC and why you want to work for PNC. 2. What are your likes/dislikes with your current or last job? What are your skills and strengths in this job? 3. Tell us about an experience where you went the extra mile for customer service? What was the outcome? How did it impact you, how did it impact the customer? 4. Describe a sales accomplishment that was a significant challenge. What did you learn about yourself from this sale? 5. How does PNC align with your career goals?
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