nothing was really difficult about the interviewing or hiring process
Lead Teller Interview Questions
10,315 lead teller interview questions shared by candidates
Name a time when you handled a difficult situation. How did you go about solving it?
If one of your teller comes late most of the time, would you adjust her or his schedule to coming in at a later time??? How would you handle this situation?
Questions had to do with experience, was pretty basic.
The hardest thing was the place we had to act out a scenario & try to get the "customer" to upgrade their account.
the investigation questions for background check. has to answer alot of questions and 5 years working experience prefered
How would you handle an upset customer.
Why do you feel you should be apart of the Bank of America company
Have you worked in sales? How have you gone above and beyond to help a customer? How important is customer service? Have you you worked with a system that tracked your performance?
What is an example of a customer service situation that your manager could have handled better? Are you comfortable with handling large amounts of cash? This position has sales required. Do you have any prior sales experience?
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