What does customer service mean to you and why is it important?
Leasing Representative Interview Questions
3,841 leasing representative interview questions shared by candidates
In the video assessment they asked what season do you like most and why? They also asked what makes you unique? Also some question about how you handled a difficult situation.
What is your understanding of the role? Walk me through your resume? Do you have any questions for us.
Tell me about a time where you bent the rules to help a customer
Are you comfortable answering phones?
I was handed a pen and asked to sell them on the pen. I was honestly shocked that they used such a cliche question.
One question was Tell me about yourself.
Describe a time you provided excellent customer service/customer satisfaction.
Tell us about your leasing experience.
Name a time when a sales didn't go as planned and how did you follow up?
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