I studied the set of possible questions they could ask so I was not surprised by any. I workked in similar industry before and was able to answer all the questions. All questions were regular and typical to the customer service, team work, growth and experience. I hoped they will not ask me about what type of animal I would be - but they di d not :-)
Tell me about your background?
how could i apply the skills in my previous work history to this position.
Tell me about your background.
list 3 strengths and weaknesses
What is your management style? (How do you like to be managed)
What did you do in a time where you have had to deal with a difficult customer?
How do you deal with and upset customer.
We've discussed your strengths and you seem like a very strong person, what would you say are your weaknesses?
What are the first three things you would do if you were successful in getting the position.
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