A resident comes in to complain that a sprinkler system sprayed a bit of water on their car. This resident demands we pay for a full $500.00 exterior AND interior detailing at a local luxury car wash, just because a bit of water was on his car. What do you do?
Have you worked with college age individuals in your previous jobs?
Have I ever done leasing before? I was new to the industry.
Walk me through your Background
Strengths weaknesses? How do you handle upset residents? Do you have any problems saying no when needed? Who's the most important person in your job?
Tell me about your experience in customer service.
What do you know about PhoenixMart?
What experience do you have with working with a team?
What can you do for our property?
Why did you leave your last company.
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