They asked me to tell them about a time I worked with a difficult customer, what was the issues and outcome of the situation.
Live Chat Agent Interview Questions
145 live chat agent interview questions shared by candidates
Tell us a time when you were faced with a difficult decision to make and how did it pan out?
How would you describe your coworkers/Did you get along with your coworkers
Tell me about a time where you had to convince someone to do or buy something. What was your process like?
Scenarios; what verbiage is important in each situation and how to approach a situation you may not know right away the issue or the client is insisted to speak with someone other than yourself
Tell us about a time you had to deliver bad news to a member?
They requested information about my previous job experience and also there were language and technical tests.
About my college degree, what I do in my current job, how my manager would rate me as an employee.
What do you know about Jerry? What is your work history? Can you tell us why you left these positions? On a scale of 1-10 how would your manager rate you?
What is your upload and download speed?
Viewing 91 - 100 interview questions