Why Freedom Mortgage? Give examples of when you had a challenging customer and how you handled it? What can you offer that someone else cannot? What is a weakness that you have that may hinder your performance.
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What is your long term goal?
questions about tough situations you've had with customers
How to handle a difficult customer?
What is some of your experience?
What type of sales background do you have
What is your experience in the mortgage industry.
How do you enter a new Team?
Where do you see yourself in 5 years.
This was a very run-of-the-mill, typical interview process that focused on customer service skills. Questions like "describe how you dealt with a difficult customer" and "explain how you meet deadlines when you're really busy".
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