what was your most difficult customer experience and how did you overcome it?
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Describe a time you disagreed with a supervisor and how was it resolved.
Name a time where you had to deliver bad news at work?
Tell me about a time that you had to step in an assist a coworker with something.
Tell me about a time you were asked to bend the rules?
Asked to describe my experience and why I applied for the role.
how do you handle conflict
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Name a time you had to deal with a difficult customer.
Tell me about a time you encountered conflict and how did you handle it?
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