Describe a situation where you had to defuse a customer service issue.
Mac Support Interview Questions
668 mac support interview questions shared by candidates
What do you love about Apple products more than Microsoft products?
While being interviewed there was not any questions that were hard at all. In fact they made it as friendly and as simple as possible as not to make you nervous or feel out of place.
questions vary but they like to do a lot role playing
Tell me one time someone simply did not like you in the work place and how you dealt with it.
Technical questions were surprisingly basic and the expected answers to at least two were incorrect.
Selling item to worker pretending to be a customer.
There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle.
tell me about a time you had to critisize a coworker.
How would you deal with a difficult costumer? Describe a time you went above and beyond for a customer? What do you feel the most proud about on this resume?
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