Quirky fact about yourself (in front of everyone)
Mac Support Interview Questions
668 mac support interview questions shared by candidates
when was the last time you helped someone.
Within a group of strangers, come up with a way to present a product as if you are selling the product to someone not in the group or not familiar with the product.
Tell me about a time where you had to handle a negative situation that you did not cause...
Why do you want this job.
Do you have apple certificate? Do you speak another language? If customer ask you why should I switch from Samsung to Apple what you will answer?
In the MAC interview I was asked what attracted me to the role, what does customer service look like to you, what is the history of MAC, what can you bring to the team, give me an example of a time you gave excellent customer service, what are your strengths and weaknesses, what would you do to make sure the customer gets excellent service before leaving the store? In the store approval I was asked about my previous experience (if you have retail/customer service background they love it) how would you deal with an angry customer? describe customer service in three words? why should we employ you?
If you were an Apple product what you would be an why?
How comfortable are you with sales?
Tell me about your software experience.
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