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Manager Customer Support Interview Questions
782 manager customer support interview questions shared by candidates
Basic character questions and call center life style questions.
Talk about a time you had to handle a irate customer. What steps did you take?
Why do you feel that your work experience would make you an outstanding Dish employee?
give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?
Why should we hire you
How do you measure the performance of the support team and what steps do you take to improve their performance.
The interview took place 8 years ago do not remember.
What if you got a better offer? will you leave us?
The most interesting question for me was: how are you going to resolve the issue on low CSAT
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